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Creating a Digital Diagnostic Commerce & Laboratory Platform

BasisDx - Diagnostic Commerce & Laboratory Operations Platform

Executive Summary

BasisDx was developed as a comprehensive diagnostic testing ecosystem that combines e-commerce, laboratory operations, patient engagement, fulfillment management, telehealth workflows, identity verification, and secure results delivery within a single platform.

The solution supports the complete diagnostic testing lifecycle from online purchase to laboratory processing and result distribution.

Business Challenge

The organization required more than a traditional Laboratory Information System. They needed a platform capable of managing:

  • Online test purchases
  • Fulfillment operations
  • Sample collection workflows
  • Patient onboarding
  • Identity verification
  • Laboratory processing
  • Results delivery
  • Secure report sharing

Solution Delivered

Diagnostic Commerce

  • Online Test Catalog
  • WooCommerce Integration
  • Promotional Campaigns
  • Token-Based Testing Programs
  • Customer Ordering Workflows

Fulfillment Operations

  • Kit Inventory Management
  • Shipment Tracking
  • Order Fulfillment
  • Sample Collection Tracking

Laboratory Operations

  • Laboratory Information System (LIS)
  • Sample Lifecycle Management
  • Results Processing
  • Reporting & Analytics

Identity & Telehealth

  • Shufti Pro Integration
  • Biometric Verification
  • Telehealth Coordination
  • Patient Authentication

Results Management

  • Secure Report Delivery
  • Provider Access
  • Patient Portal
  • Consent-Based Sharing

Key Achievements

  • Unified commerce and laboratory operations
  • Streamlined fulfillment workflows
  • Reduced manual administrative effort
  • Improved patient experience
  • Enhanced testing lifecycle visibility
  • Enabled secure healthcare collaboration

Our Contribution

  • Product Development
  • E-Commerce Integration
  • Workflow Automation
  • Fulfillment Management
  • Telehealth Integration
  • Identity Verification
  • Reporting & Analytics
  • Long-Term Product Support

Technology & Integration Expertise

Integrations

  • WooCommerce
  • Shufti Pro
  • Payment Gateways
  • SMS & Email Providers
  • Laboratory Partners

Technology Stack

  • Ruby on Rails
  • Angular
  • JavaScript
  • PostgreSQL
  • Linux
  • AWS
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