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Building a Next-Generation Diagnostic Testing Ecosystem

ProDx - Integrated Diagnostic Testing, Fulfillment & Laboratory Platform

Period: 2023 - Present

Executive Summary

ProDx is a next-generation diagnostic testing ecosystem combining e-commerce, laboratory operations, fulfillment management, telehealth workflows, identity verification, healthcare integrations, and secure result-sharing capabilities within a single platform.

The platform supports the complete testing journey from online purchase through laboratory processing and healthcare collaboration.

Business Challenge

The organization required a scalable platform capable of supporting:

  • Online test sales
  • Inventory and fulfillment operations
  • Sample collection workflows
  • Laboratory integrations
  • Identity verification
  • Telehealth interactions
  • Result management
  • Secure report sharing

Solution Delivered

Diagnostic Commerce Platform

  • Shopify Integration
  • Test Kit Sales
  • Promotional Campaigns
  • Event-Based Testing Programs
  • Customer Ordering Workflows

Fulfillment & Logistics

  • Inventory Management
  • Kit Assignment
  • Shipment Tracking
  • Return Logistics
  • Collection Monitoring

Laboratory Information System

  • Order Management
  • Sample Lifecycle Tracking
  • Laboratory Workflow Automation
  • Analyzer Integrations
  • Result Processing

Identity & Telehealth

  • Shufti Pro Integration
  • Biometric Verification
  • Telehealth Coordination
  • Sample Collection Validation

Secure Results Ecosystem

  • Patient Portal
  • Provider Portal
  • Consent Management
  • Result Sharing
  • Healthcare Collaboration

Integration Architecture

  • ASTM Integrations
  • HL7 Interfaces
  • Laboratory APIs
  • Partner Systems
  • Healthcare Data Exchanges

Key Achievements

  • Unified commerce and laboratory operations
  • Automated fulfillment workflows
  • Streamlined patient onboarding
  • Reduced operational complexity
  • Improved laboratory efficiency
  • Enabled secure healthcare collaboration
  • Supported large-scale diagnostic testing programs

Our Contribution

  • Product Architecture
  • Laboratory Workflow Design
  • Shopify Integration
  • ASTM & HL7 Integration
  • API Development
  • Fulfillment Automation
  • Reporting & Analytics
  • Product Evolution & Support

Technology & Integration Expertise

Healthcare Standards

  • ASTM
  • HL7
  • Laboratory APIs

Integrations

  • Shopify
  • Shufti Pro
  • Quest Diagnostics
  • LabCorp
  • Payment Providers
  • Shipping Providers

Technology Stack

  • Ruby on Rails
  • Angular
  • JavaScript
  • PostgreSQL
  • Redis
  • Linux
  • AWS
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